Help User Guide

Customer Service

Have a question about your BLR account or about one of our products or an order? Contact Customer Service using one of the methods below.

Phone: 1-800-727-5257 or 860-510-0100
Available Monday through Friday, 8:00 a.m. to 5:00 p.m. CST.

Fax: 860-510-7225

Technical Support

Have a technical question concerning Contact Technical Support using one of the methods below.

Phone: 800-727-5257

General Inquiries

If you have general questions about, including questions relating to content, please contact:

Amanda Czepiel, JD
Senior Managing Editor - EHS

Looking for "Ask the Expert"?'s popular Ask the Expert service is accessible via the "Find" section of the site. Subscribers can access that feature here.

OSHA Challenge
In order for the Occupational Safety and Health Administration (OSHA) to cite you for a violation of the General Duty Clause (GDC) of the Occupational Safety and Health Act, the Agency must prove that a hazard that poses a threat exists, that the hazard is recognized by you or your industry, that the hazard is causing or likely to cause death or serious physical harm, and finally, OSHA must prove that:
• You knew that hazard existed.
• A worker submitted a complaint.
• The hazard is correctable.
• No other OSHA standard applies.
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