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September 26, 2016
Road rage is on the rise; Are your drivers at risk?

A road rage altercation allegedly led to the shooting death of 24-year-old Jesus Benitez-Jaimez on July 14, 2016. Benitez-Jaimez had pulled off the road in Panorama City, exited his vehicle, and walked back to confront the driver of another car behind him.

When he approached the other driver’s window, Benitez-Jaimez was shot multiple times. He stumbled back to his own car, collapsed outside the driver’s door, and died at the scene, while the shooter drove away.

Incidents like this—and the aggressive behaviors that lead up to them—are becoming more common, according to a study released by the AAA Foundation for Traffic Safety in July 2016. The foundation reports that nearly 80 percent of surveyed drivers admitted to behaving angrily, aggressively, or with all-out “road rage” at least once in the previous year.

The AAA Foundation believes that number could be low, as people tend to underreport their own bad behavior. And aggressive driving is a serious problem; it’s a factor in more than one-half of all traffic fatalities.

Let’s dig into the types of behaviors that could put your drivers at risk—and what they can do to reduce that risk.

Displaying aggression

Speeding is the most common aggressive driving behavior, factoring into more than 30 percent of fatal crashes. Other behaviors that result from anger, impatience, or competitiveness behind the wheel, or from a desire to punish other drivers, include:

  • Tailgating. More than one-half of all drivers (51 percent) admit to purposefully “riding the bumper” of the driver ahead.

  • Yelling. Almost one-half of all drivers (47 percent) say they’ve yelled at another driver.

  • Honking. Fully 45 percent of all drivers have honked at another driver out of annoyance or anger.

  • Angry gestures. One-third of drivers (33 percent) admit to having done this.

  • Blocking lane changers. Nearly one-quarter of drivers (24 percent) have blocked another driver who was trying to change lanes.

  • Cutting off another vehicle. Twelve percent of drivers have intentionally done this.

  • Confronting another driver. Four percent of drivers have exited their own vehicle to confront another driver, as Benitez-Jaimez did, to fatal results.

  • Bumping or ramming. Three percent of drivers have intentionally made contact with another vehicle.

Are your drivers part of the problem?

Many drivers agree that aggressive driving is a problem—when other drivers behave that way. But drivers may fail to recognize in themselves the behavior that they find so distressing in others.

How can you tell if your drivers might be driving in ways that make them less safe? You can start by considering complaints about your workers’ driving, as well as evidence suggestive of aggressive driving (for example, speeding tickets, which can result from aggressive behavior).

You should also look for drivers who engage in other unsafe behaviors behind the wheel, such as running red lights. Drivers who are generally more careless of their safety and the safety of others are more likely to show aggression. As an example, the AAA Foundation notes that drivers who reported speeding on a freeway in the past month were four times more likely to have intentionally cut off another vehicle.

Aggressive drivers are more likely to be young and male. Male drivers and drivers between the ages of 19 and 39 were significantly more likely to engage in aggressive behaviors than women or older drivers. Male drivers were more than three times as likely as female drivers to have exited a vehicle to confront another driver or intentionally rammed another vehicle.

Practice Tip

Drivers can learn whether they display low, moderate, or high levels of aggressive behaviors with the online quiz from the AAA Foundation for Traffic Safety at

Dealing with other drivers

What about those “other drivers” who your drivers might encounter—the ones who will cut them off in traffic, make obscene gestures, yell at them, tailgate them, maybe even get out of their vehicles to directly confront your drivers?

Here’s what your drivers can do to prevent angry confrontations from developing or to calm things down if they find themselves in a threatening situation:

  • Be cautious. Drivers should yield when they can and never deliberately cause another driver to brake, speed up, or change direction.

  • Be gracious. When other drivers cut them off, tailgate, run the light, or behave aggressively, drivers should give them the benefit of the doubt. Maybe they were just not paying attention, or maybe they’re just having a bad day.

  • Be unflappable. Responding to another driver’s aggressive behavior can escalate the situation. Drivers should avoid eye contact with angry drivers, never make angry gestures at other drivers, try to maintain space around their own vehicle, and contact 911 if they feel threatened.
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